How We Work
learn
execute
learn
First, we do our homework. Then comes a meeting focused on the current situation, your priorities and challenges and your immediate needs.
plan
execute
learn
Second, we align with you on goals and a timeline ... and then we go to work finding solutions with trusted partners.
execute
execute
execute
Lastly, once the legwork is done and you are happy with the solution(s), it's time to put them to the test!
Our Team
Karen Gleason
Karen Gleason is CEO and President of 23 NORTH (23N), bringing more than 25 years of foodservice experience supporting supplier readiness for large QSR chains. A passionate problem solver with a naturally curious mindset, Karen helps food, beverage, and equipment manufacturers successfully prepare for and grow with national restaurant customers. She is known for aligning capabilities, strengthening strategic relationships, and driving disciplined execution that delivers results.
Karen believes sustainable success is built on trust earned over time and works closely with partners to create clarity, confidence, and long-term value.
Outside of work, she enjoys spending time with family, getting lost in a good book, and tackling a challenging puzzle when she’s off the clock.
Maria Ellis
Maria Ellis, Head of Strategy, is a Kellogg MBA and dynamic food industry leader with experience spanning Coca-Cola, ConAgra, PepsiCo, and McCain Foods. She served as General Manager of the McDonald’s business unit at McCain and held P&L responsibility for both Retail and Away From Home businesses, bringing a balanced perspective across brand building, customer strategy, and operational leadership.
Known for her energetic and collaborative approach, Maria blends the art of problem-solving with the science of strategic thinking. Outside of work, she enjoys spirited college football debates and the happy chaos of life with two rescued dogs — a decision she considers bold, but entirely worth it.
Alex Dreckshage
Alex Dreckshage, Director Strategic Partnerships, has never encountered a timeline she couldn’t tackle. Nicknamed the “Get It Done Girl” around our office, her attention to detail and steel-trapped memory are unmatched — at least after she’s had her essential first cup of coffee. In a world where many people are dominated by “left brain” or “right brain” ways of thinking, Alex brings the perfect blend of creativity and pragmatism to the 23 NORTH team. (Not to brag, but she also brings some killer homemade pasta to our potlucks.)
Raina Patterson
Raina Patterson, Manager Strategic Partnerships is a creative mind with a passion for people. Her hands-on experience as a supervisor at a large QSR coffee chain has given her years of “behind the counter” experience putting the customer’s needs first. Her degree in Graphic Information Technology led her to graphic design and marketing where she learned her love for helping businesses grow! In her spare time, you can find Raina learning new hobbies, outdoors, or spending time with her family.
Maureen Gleason
Maureen Gleason, Head of Finance & Systems brings more than 40 years of experience across legal consulting and business operations to 23 NORTH. Known for her steady leadership and hands-on approach, she spent nearly three decades building and leading a successful consulting firm before turning her focus to financial and back-office operations. At 23N, Maureen ensures the systems behind the work are as strong and thoughtful as the partnerships in front of it—while still making time for family as a proud mother of seven and grandmother of thirteen (and counting).
Jan Perrino
Jan Perrino, Board Chair of 23 NORTH and brings decades of foodservice experience helping suppliers prepare for and succeed with large QSR chains. Known for her strategic lens and deep curiosity, Jan has spent her career connecting manufacturers, suppliers, and restaurant customers through strong partnerships and thoughtful execution. Outside of work, she channels that same focus and curiosity into lifelong learning—and a competitive love of the New York Times Spelling Bee.